Frequently Asked Questions


What is Piggybank.ng?
Piggybank.ng is a Fintech service that works directly with financial institutions to enable Nigerian debit card holders save little amounts of money frequently without really thinking about it. The funds in your piggybank account are held by our partner bank, UBA Nigeria Plc.. Piggybank.ng simply provides the saving technology.
We are all about making you save effortlessly while achieving your maximum saving target. All the tools you need to do this are built into your Piggybank.ng dashboard.

How do I save on Piggybank.ng
To start saving on Piggybank.ng:

  • Set how much you want to save
  • Set how frequently you want to save
  • Set a savings target
  • Then add your debit card

Piggybank.ng will automatically use your debit card to transfer the money you set to your Piggybank safely.

Is Piggybank.ng Free?
Yes, Piggybank.ng is completely FREE as long as you withdraw on the quarterly withdrawal dates.
Is Piggybank.ng free? Yes, Piggybank.ng is completely free. We do not charge you any fees.
But, withdrawing outside of the quarterly withdrawal dates attracts a 5% penalty fee. Why? To discourage you from withdrawing before your savings target is reached.

Is Piggybank.ng Safe?
All financial information is encrypted and stored by our banking partner to PCI DSS Level 1 compliant standards. PCI DSS Level 1 compliance is a set of rules stated by credit card companies and audited by an independent third party. It is the highest possible rating one can get in the electronic payment processing industry. Additionally, all transmission to our banking partner and on our site is via an encrypted 256-bit HTTPS SSL connection.

How do I withdraw my savings?
You need to have filled your bank details in your withdrawal settings on your dashboard then, click on the "request to withdraw" option on your dashboard, enter the amount you want to withdraw and your funds will be transferred to your set bank account within 24 hours.

Are Deposits Insured?
Yes, all the funds in your account are held by our partner bank, UBA Nigeria Plc., who are insured by the NDIC - Nigeria Deposit Insurance Corporation, is an independent agency of the Federal Government of Nigeria.

Do I get interest on my savings?
Yes, Piggybank.ng pays you up to 1% interest 4 times in a year (that is up to 4% interest annually). We simply check your account on the dates below and add an interest to your total savings. It's a way of encouraging you to keep saving.
Quarterly Interest Dates
1st Interest Date 01/04/2017
2nd Interest Date 01/07/2017
3rd Interest Date 01/10/2017
4th Interest Date 01/01/2018

Do I have to login everytime I want to save?
No, everything is done automatically. All transactions on your debit card will be visible in your dashboard. We will also send an email receipt to you every single time we save with your debit card. It's 100% secure.

Can I pause and continue anytime?
Yes you can, it is up to you to pause or continue the automatic saving anytime for free. Just login and click on "pause", that's it.

What if I don't have funds in my account or debit card?
Simple, we would not be able to debit you for that day, week or month. We would only able to save for you when have funds in your debit card. However, you have the option to use the Quick save option once you have loaded your account.

How does the Quick Save Option work?
This option basically enables you boost your savings. For example, if you set N1000k daily and you miss a day or two, you can use the quick save option to deposit N2000 or N3000 at once. This is to ensure you meet up with your savings target.

When do I withdraw my Savings?
We allow you to withdraw for FREE on ONLY set Withdrawal dates. We have 4 FREE Withdrawal dates.

What are the FREE Withdrawal dates?
On these days, you can withdraw your savings for free without any charge whatsoever. It is usually hard to save without discipline.
Free Withdrawal Quarters Free Dates
1st Free Withdrawal Quarter 31/03/2017
2nd Free Withdrawal Quarter 30/06/2017
3rd Free Withdrawal Quarter 30/09/2017
4th Free Withdrawal Quarter 31/12/2017

What if I withdraw outside the FREE Withdrawal dates?
Any day outside the Withdrawal days will attract a 5% penalty fee.

Can I choose any amount to withdraw per time?
Yes you can, just go to the withdraw page and enter how much you want to withdraw. Note that there is a 5% penalty fee on the amount you want withdraw if you withdraw outside the FREE Withdrawal days..

What should I do with my Piggybank.ng savings?
A lot of our users are saving for emergencies, to plan a trip in a couple of months, or pay down debt. You can also move your savings to other and any bank accounts (for investments or retirement) as often as you wish.

What if I have more questions?
You can reach out to us via our contact@piggybank.ng or call 08093719000, we’ll be glad to hear from you.

You can choose to only save between;
₦50 - ₦5,000 daily,
₦1,000 - ₦25,000 weekly,
or ₦5,000 - ₦100,000 monthly
with Piggybank.ng
Start Saving Today




All Nigerian Bank Cards Accepted

All bank cards

See FAQs.