- What is Piggybank.ng
- Safety & Security
- My Savings
- Mobile App
- Referral Program (Stories)
- More Questions?
What is Piggybank.ng
What is Piggybank.ng?
Piggybank.ng is a platform that works directly with financial institutions to enable you to save little amounts of money periodically (Daily, Weekly or Monthly) without really thinking about it and restricts withdrawals until set dates.
Piggybank.ng securely makes saving possible by combining discipline and flexibility to make you grow your savings to reach your savings target.
Funds saved on piggybank.ng are securely held by UBA Nigeria PLC.
How do I start saving on Piggybank.ng?
To start saving on Piggybank.ng:
- Create a free account with your name, email address and phone number
- Your secure password is automatically sent to your email
- Save your first N100. (Use a MasterCard or Visa from any bank in Nigeria).
- Set your withdrawal account.
- Then set a convenient savings plan (AutoSave)
Are there Bank Charges?
No! it's completely FREE. There are no extra bank charges for transferring money to your Piggybank account.
How much can I Start with?
You can ONLY save between:
N50 - N25,000 daily,
N500 - N100,000 weekly,
or N3,000 - N500,000 monthly on piggybank.ng
When using the Quicksave option which allows you add more funds to your savings at anytime, you can add up to N500,000 per time.
Safety & Security
Is Piggybank.ng Safe?
All financial information is encrypted and stored by our banking partner to PCI DSS Level 1 compliant standards. PCI DSS Level 1 compliance is a set of rules stated by credit card companies and audited by an independent third party.
It is the highest possible rating one can get in the electronic payment processing industry. Additionally, all transmission to our banking partner and on our site is via an encrypted 256-bit HTTPS SSL connection.
Are Deposits Insured?
Yes, funds are saved with UBA Nigeria PLC who is insured by the NDIC - Nigeria Deposit Insurance Corporation, an independent agency of the Federal Government of Nigeria.
Are my Card details Safe?
Your security is our only priority. Your card details are extremely safe as they are never stored on piggybank.ng. We work with a PCIDSS-compliant payment processor, Paystack to handle your card details.
Does Piggybank.ng have an Office?
Yes! We are located at No 16 Boyle Street, Onikan, Lagos Island, Lagos, Nigeria.
Contact Number: 08093719000
Do I have to login every time I want to save?
No, everything is done automatically except you want to use the QuickSave option. All transactions on your debit card will be visible in your dashboard. We will also send an email receipt to you every single time we save with your debit card and your bank will also send you an alert. It's 100% secure.
Can I pause and continue saving anytime?
Yes, you can, it is up to you to pause or continue the automatic saving any time for free. Just log in and click on "pause", that's it.
Can I increase my savings at anytime?
Yes, you can increase the amount you're saving at anytime. Simply login and click 'modify AutoSave instruction', then edit the amount. You can also edit your frequency to either daily, weekly or monthly.
What if I don't have funds in my account or debit card?
Simple, we will not be able to debit you for that day, week or month. We will only be able to save for you when you have funds in your debit card. However, you have the option to use the "Quick save" option once you have loaded your account.
What is Quick save and how does it work?
This option basically enables you to add more funds to your savings. For example, if you set N1,000 daily and you miss a day or two, you can use the quick save option to deposit N2,000 or N3,000 at once. This is to ensure you meet up with your savings target.
You can add up to N200,000 at once with this option. However, you can add this multiple times in a single day.
What should I do with my Piggybank.ng savings?
A lot of our users are saving for emergencies, to plan a trip in a couple of months, or pay down debt. You can also move your savings to other and any bank accounts (for investments or retirement) as often as you wish.
What happens when I finally have money and I missed some days, weeks or months?
We WON'T automatically debit your account if you missed any day, week or month and we WON'T charge you either. The QuickSave option is always available for you to manually make up for any lost day, week or month.
When do I withdraw my Savings?
You can withdraw for FREE only on set Withdrawal dates. You can set your own FREE withdrawal day OR you can use Piggybank's 4 fixed FREE withdrawal dates every year.
What are Piggybank's free withdrawal dates?
You can choose your own FREE withdrawal dates on your dashboard.
OR You can use Piggybank's FREE withdrawal days which are:
Free Withdrawal Days Free Dates 1st Free Withdrawal Day 31/03/2017 2nd Free Withdrawal Day 30/06/2017 3rd Free Withdrawal Day 30/09/2017 4th Free Withdrawal Day 31/12/2017
What if I withdraw outside the free withdrawal dates?
Any day outside the Withdrawal days will attract a 5% penalty fee.
Can I choose any amount to withdraw per time?
Yes, you can, just go to the withdraw page and enter how much you want to withdraw. Note that there is a 5% penalty fee on the amount you want to withdraw if you withdraw outside the FREE Withdrawal days.
How do I withdraw my savings?
You need to have filled your bank details in your withdrawal settings then, click on the "withdraw" option on your dashboard, enter the amount you want to withdraw and your funds will be transferred to your set bank account immediately.
If there are technical issues or the need to verify withdrawals above N50,000, it could take up to 3 business hours (excluding weekends)
What is the Minimum/Maximum amount I can withdraw?
The minimum amount you can withdraw from your Piggybank account is N3000 and there is NO maximum. You can withdraw all of your funds whenever. However, fixed free withdrawal dates still apply.
What if I have achieved my target before Piggybank's FREE withdrawal date, will I still get charged
Yes! you will still be charged. The whole idea of Piggybank.ng is to enable you genuinely save and Piggybank's 4 fixed FREE withdrawal days has helped us set a standard towards building a proper savings culture.
Alternatively, at your own convenience, depending on what you're saving for, you can now set your own FREE withdrawal day(s). Kindly email firstname.lastname@example.org or call 08093719000 if you need any clarification.
Do I get Interests on my regular Savings apart from SafeLock?
Yes, Piggybank.ng pays you up to 1.5% interest 4 times in a year (that is up to 6% interest annually).
We simply check your account on the dates below and add an interest to your total savings. It's a way of encouraging you to keep saving. PLEASE NOTE THAT YOUR AUTOSAVE MUST BE ACTIVE TO RECEIVE INTERESTS.
Quarterly Interest Dates 1st Interest Date 01/04/2017 2nd Interest Date 01/07/2017 3rd Interest Date 01/10/2017 4th Interest Date 01/01/2018
What If I don't want Interest?
Valid. Simply visit 'account settings', scroll down and check the box that says 'Disable Interest...'
How is Piggybank.ng able to afford higher returns than traditional banks?
Our operational costs are relatively low. We do not operate multiple branches or hire a lot of staff to manage operations. A lot of processes are automated. Also, funds are warehoused and invested by our partner bank, UBA in government securities which is extremely safe and guaranteed. A portion of the proceeds are then passed on to users as interests on their savings.
What is SafeLock?
This acts as your sub account which allows you transfer funds from your main Piggybank balance for a fixed period of time (you can choose between 10 and 1000 days) without having any access and then the funds are sent back to your main balance once it has reached the date you set for it to return.
Think of it like your own customized fixed deposit account. The SafeLock feature is one step further in curbing the temptation to touch money that you have put aside as your savings.
How much interest do I get on my SafeLock savings?
The interest you get on your SafeLock depends on the duration of SafeLock.
[10 days, 0.3% - 1000 days, 30%].
For ten days, any amount you SafeLock attracts an interest of 0.3% and for 1000 days, you get 30% interest. Annually, you get 10.95%.
PS: the minimum amount you can SafeLock is N1000.
When do I get my SafeLock Savings interest?
You get your SafeLock interest immediately you initiate a SafeLock plan. The interest on your SafeLock is immediately added to your Piggybank savings wallet.
Can I have more than one SafeLock?
Yes, you can have more than one SafeLock; and you can give them different names (purposes) too.
E.g. You can have a SafeLock for your Fees, Wedding; Birthday; Vacation etc.
Is the SafeLock different from the normal savings plan?
Yes, your SafeLock is different from your normal savings plan. After initiating a SafeLock for a particular amount of money, your savings plan continues as normal.
It is completely under your control. You set the pace, duration and everything else concerning your SafeLock.
Can I add more funds to my SafeLock?
Yes, you can. Simply select the particular SafeLock you want to add, enter the amount you want to add and then click 'add funds'.
How do I get my SafeLock paid back when time is up?
The money you SafeLocked is automatically paid back into your Piggybank account on the exact date and time you set as pay back.
- Do you have a Mobile App?
Referral Program (Stories)
Do you have a Referral Program?
Yes! it's called Piggybank Stories. Once you login to your dashboard and you have at least N3,000 in your Piggybank main balance, you can add your own story of how Piggybank has/is helping you save.
Once your story is approved, you will receive your own unique link that you can share to your friends, family, colleagues or on social media.How you earn 3 times per user:
- First N20: Anytime someone creates a Piggybank.ng account with your link, you earn N20.
- Secondly N130: You automatically earn N130 once they save their first N100 Naira.
- Lastly N350: You earn N350 anytime they "quicksave" a minimum of N2,000 the first time.
What If I don't have funds in my main balance but in my SafeLock, will my link still work?
No! it won't. You need to add at least N3000 to your main balance using the quicksave option for your referral link to work.
You can reach out to us via our email@example.com or call 08093719000 (Mon-Fri from 9am-5pm), we’ll be glad to hear from you.
You can choose to only save between;Start Saving Today
₦50 - ₦25,000 daily,
₦1,000 - ₦100,000 weekly,
or ₦3,000 - ₦500,000 monthly