How Are You Starting Your 2019 Financially?

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  • What is

  • What is is a simple app that helps you save and invest with ease.

    You can choose to save little amounts of money periodically (Daily, Weekly or Monthly) towards a specific savings target OR lock away funds for a specified period of time, curbing the temptation to spend. takes away the stress by combining simplicity, discipline, convenience, and flexibility to enable you to manage your finances better and achieve financial freedom.

  • How do I start saving on

    To start saving on 

    • Create a free account with your name, email address and phone number
    • Your secure password is automatically sent to your email
    • Save your first N100. (Use a MasterCard or Visa from any bank in Nigeria). 
    • Set your withdrawal account.
    • Then set a convenient savings plan (AutoSave) will automatically use your debit card to transfer the money you set to your Piggybank account safely based on your specific AutoSave instruction.

  • Are there Bank Charges when you deduct from my account?

    No! it's completely FREE. There are no bank charges for transferring money to your Piggybank account.

  • How much can I Start with?

    You can ONLY save between:
    N50 - N25,000 daily,
    N1000 - N100,000 weekly, 
    or N3,000 - N500,000 monthly on

    When using the Quicksave option which allows you add more funds to your savings at anytime, you can add up to N500,000 per time.

  • Safety & Security

  • How safe is

    All financial information is encrypted and stored to PCI DSS Level 1 compliant standards. PCI DSS Level 1 compliance is a set of rules stated by credit card companies and audited by an independent third party.

    It is the highest possible rating one can get in the electronic payment processing industry. Additionally, all transmission to our banking partner and on our site is via an encrypted 256-bit HTTPS SSL connection.

  • Does have an Office?

    Yes! We are located at No 16 Boyle Street, Onikan, Lagos Island, Lagos, Nigeria.
    Contact Number: 08093719000

  • Are my Card details Safe?

    Your security is our only priority. Your card details are extremely safe as they are never stored on We work with a PCIDSS-compliant payment processor, Paystack to handle your card details.

  • Are You Licensed by CBN?

    Since we began operations in 2016, we have shared licenses with 2 Microfinance banks and just recently, we acquired a Microfinance bank (Gold Microfinance Bank LTD) and its license. 

  • Core Savings

  • Do I have to login every time I want to save?

    No, everything is done automatically except you want to use the QuickSave option. All transactions on your debit card will be visible in your dashboard.

    We will send an email receipt to you every single time you save with your debit card and your bank will also send you an alert. It's 100% secure.

  • What happens when I finally have money and I missed some days, weeks or months?

    We WON'T automatically debit your account if you missed any day, week or month and we WON'T charge you either. The QuickSave option is always available for you to manually make up for any lost day, week or month.

  • Can I pause and continue saving anytime?

    Yes, you can, it is up to you to pause or continue the automatic saving any time for free. Just log in and click on "Autosave" on your core savings then click on "Turn off Autosave".

  • Can I increase my savings at anytime?

    Yes, you can increase the amount you're saving at anytime. Simply login and click 'modify AutoSave instruction', then edit the amount. You can also edit your frequency to either daily, weekly or monthly.

  • What if I don't have funds in my account or debit card?

    Simple, we will not be able to debit you for that day, week or month. We will only be able to save for you when you have funds in your debit card. However, you have the option to use the "Quick save" option once you have loaded your account.

  • What is Quick save and how does it work?

    This option basically enables you to add more funds to your savings. For example, if you set N1,000 daily and you miss a day or two, you can use the quick save option to deposit N2,000 or N3,000 at once. This is to ensure you meet up with your savings target.

    You can add up to N500,000 at once with this option. However, you can add this multiple times in a single day. For instance, if you want to add N1,000,000, you need to add N500,000 twice.

  • What should I do with my savings?

    A lot of our users are saving for rent, fees, emergencies, to plan a trip in a couple of months, or to pay down debt. 

  • SafeLock

  • What is SafeLock?

    Safelock is our short-term investment product that allows you to earn up to 12.4% on a fixed sum. (We typically encourage a minimum of 90days)

    This acts as your sub account which allows you transfer funds from your main Piggybank balance for a fixed period of time (you can choose between 10 and 1000 days) without having any access until maturity.

    The SafeLock feature is one step further in curbing the temptation to touch money that you have put aside as your savings.

  • How much interest do I get on my SafeLock savings?

    The interest you get on your SafeLock depends on the duration of SafeLock. 

    [10 days, 0.34% - 1000 days, 34%].

    For ten days, any amount you SafeLock attracts an interest of 0.34% and for 1000 days, you get 36% interest. Annually, you get 12.4%. Interest is paid upfront to your Flex Account.

    PS: the minimum amount you can SafeLock is N1000 and the minimum duration is 10 Days.

  • Can I have more than one SafeLock?

    Yes, you can have more than one SafeLock; and you can give them different names (purposes) too.

    E.g. You can have a SafeLock for your Fees, Wedding; Birthday; Vacation etc.

  • Is the SafeLock different from the normal savings plan?

    Yes, your SafeLock is different from your normal savings plan. After initiating a SafeLock for a particular amount of money, your savings plan continues as normal.

    It is completely under your control. You set the pace, duration and everything else concerning your SafeLock.

  • Can I add more funds to my SafeLock?

    Yes, you can. Simply select the particular SafeLock you want to add, enter the amount you want to add and then click 'add funds'.

    PS: You don't earn additional interest on funds added to an existing SafeLock.

  • How do I get my SafeLock paid back when time is up?

    If you SafeLocked for more than 3 months, funds will automatically be sent to your PiggyFlex account on the exact date of maturity and will be available for withdrawal instantly for FREE. 

    However, if the duration is less than 3 months, funds will be automatically paid back into your Piggybank account on the exact date of maturity which is bound by the quarterly withdrawal date (You can also set your own convenient date for withdrawal).

  • Can I SafeLock directly from my Bank Account?

    No, you can't.

    You can only SafeLock from your Core Savings. You can use the quicksave option to add funds manually to your core savings and then consciously SafeLock according to your preference.

  • Target Savings

  • What is Target Savings?

    You can create a personal target or group savings challenge. Once you meet your target, you can withdraw to your PiggyFlex account and access it for free any day, anytime.

    Interest is 10% per annum and it is paid daily to your PiggyFlex account

  • How Do I Activate/Create a Target Savings

    Log in to your dashboard and click on the '+' sign that says 'Enable New Features' then enable 'Target Savings'

    Click on the 'Go back to dashboard' option below and then by now, you'll have a section on your dashboard called 'Target Savings'

    Click on 'Create' to get started.

  • Can I break my Target Savings at anytime?

    Yes, you can.

    Log in to your dashboard and click on 'General Activities' then click 'Settings' and then click 'I Give Up'

    If you have met 80% of your target at the end date, you can withdraw for free.

  • Interests

  • Do I get Interests on

    Yes, pays you up to 10% per annum on Core Savings(Periodic Savings), 12.4% on SafeLock(Fixed Savings) and 10% Savings Challenge(Target Savings).

  • How Is My Interest Paid?

    • Core Savings- Interests are accrued daily on your balance, and paid monthly (available from the 1st of every month).
    • SafeLock- Interests are paid upfront into your Flex account and you can access it immediately for free.
    • Savings Challenge- Interests are paid daily into your Flex account and you can access it immediately for free.

  • What If I don't want Interest?

    Valid. Simply visit 'account settings', scroll down and check the box that says 'Disable Interest...'

  • Withdrawals

  • When do I withdraw my Savings?

    You can withdraw for FREE only on set Withdrawal dates. You can set your own FREE withdrawal day OR you can use Piggybank's 4 fixed FREE withdrawal dates every year.

    After the request has been made, funds will be sent back to your Flex Account instantly and then you can withdraw to your set bank account anytime.

    PS: If you decide to set your own convenient FREE withdrawal date, the next available FREE date will be exactly 3 months from the last time you withdrew.

  • What are Piggybank's free withdrawal dates?

    You can choose your own FREE withdrawal dates on your dashboard.

    OR You can use Piggybank's FREE withdrawal days which are:

    • 31st March
    • 30th June
    • 30th September
    • 31st December

  • What if I withdraw outside the free withdrawal dates?

    Any day outside the Withdrawal days will attract a 5% penalty fee.

  • Can I choose any amount to withdraw per time?

    Yes, you can, just go to the withdraw page and enter how much you want to withdraw.

  • How do I withdraw my savings?

    You need to have filled your bank details in your withdrawal settings then, click on the "withdraw" option on your dashboard, enter the amount you want to withdraw and your funds will be transferred to your set bank account within the stipulated time (not more than 3 working hours)

  • What is the Minimum/Maximum amount I can withdraw?

    The minimum amount you can withdraw from your Piggybank account is N3000 and there is NO maximum. You can withdraw all of your funds whenever. However, fixed free withdrawal dates still apply.

    PS: You can ONLY withdraw once in 24hours.

  • Referral Program (Stories)

  • Do you have a Referral Program?

    Yes! it's called Piggybank Stories. Once you login to your dashboard and you have at least N2,000 in your Piggybank main balance, you can add your own story of how Piggybank has/is helping you save. 

    Once your story is approved, you will receive your own unique link that you can share with your friends, family, colleagues or on social media. 

    You automatically earn N500 at once they make their first savings of at least N2000 Naira.

    To see other stories, kindly visit 

  • Who is an active User?

    An active user is one who has successfully added their debit card details and has saved something in at least 30 days. For more transparency, on your stories dashboard, you can also see a list of persons that have signed up using your link and their statuses (Active or not).

    After we have paid, anything could happen and some persons could switch off their AutoSave. This affects your next active recruit. The system is structured this way is to discourage cheating. Hence, our advice - ensure you're bringing persons who really want to save.

    For more information, please email [email protected]

  • What If I don't have funds in my main balance but in my SafeLock, will my link still work?

    No! it won't. You need to add at least N3000 to your main balance using the quicksave option for your referral link to work.

  • More Questions?

  • More Questions?

    You can reach out to us via our [email protected] or call 0700 933 933 933 (Mon-Fri from 9am-5pm), we’ll be glad to hear from you.

    You can choose to only save between;
    ₦50 - ₦25,000 daily,
    ₦1,000 - ₦100,000 weekly,
    or ₦3,000 - ₦500,000 monthly
    Start Saving Today